Return Policy

Return & Refund Policy

At The Carriage House Woodshop, each item is carefully handcrafted and inspected before shipment.

If your order arrives damaged, you must notify us within 15 days of the delivery date. To request a refund or replacement for a damaged item, please contact us and provide photographs of the damage, the packaging, and the shipping label.

Refunds or replacements are offered only for items that are damaged during shipping or arrive with a manufacturing defect.

Due to the handmade nature of our products, we do not offer refunds or returns for:

• Custom or personalized items
• Normal variations in wood grain, color, or figure
• Changes in appearance caused by natural wood movement
• Buyer's remorse or change of mind

No refunds or replacements will be issued for any reason after 15 days from the delivery date.

If you believe your item was damaged during shipping, please contact us as soon as possible so we can assist you.